Note that ‘we’, ‘us’ or ‘our’ in the following text refers to WordPresss Quick Fix and it’s representatives.
Proposal and Quote
- Acceptance of any project proposal and quote can be in the form of an email sent to the email address we provide.
- Acceptance of the proposal and quote assumes acceptance of the terms and conditions detailed here.
- For certain projects a deposit, constituting 30% of the full fee, is required as indicated in the quote.
- A completion date will be provided as soon as the proposal and/or quote have been accepted.
- Assuming amendments are in-line with the original brief, two rounds of changes can be made without extra cost to you. If the amendments do differ from the brief or extra work is required, we’ll discuss this with you and prepare a quote for the additional work.
Cancellation or Variation
- You can cancel the project at any time but if we’ve already started work, we will retain the deposit.
- You will need to accept the work or notify us of amendments within 14 days of delivery. After 14 days, unless otherwise agreed with us, we’ll assume the work is accepted and your payment will be due.
- If the project extends beyond 30 days we’ll invoice you for the work already completed.
- For large projects spanning more than 30 days we’ll ask for staged payments and the details will be laid out in the quote.
Copyright and Ownership
Assuming you have paid us for our work, copyright ownership is as follows:
- Copywriting – you, the client become the copyright owner unless otherwise agreed.
- Logo Design – you, the client become the copyright owner unless otherwise agreed.
- Infographics, Graphic Design, Photography, Illustration and any visual work other than logo design – Copyright ownership remains with the original creator of the work. Payment for the work licenses you to use the material in the manner agreed by the brief. If you want to make changes to the material you’ll need to refer either to us, or the creator of the work, beforehand. Copyright ownership for visual material can be purchased for a fee between 150 and 300% of the original commissioning fee.
In the course of a job, it’s sometimes necessary to commission other professionals with whom we’ll liaise to get the project done. In some cases we prefer the contractor to invoice you, the client directly. If this is the case it will be detailed in the quote.
Invoices are issued when approval for the completed work has been given by the client. They become due on the date they are issued.
Websites and their hosting infrastructure are complex; many factors need to be aligned in order for a site to work correctly. It can become more complex when we’re upgrading an existing site which may involve working with out-of-date software, hosting plan limitations or other hidden problems introduced by your previous developer.
- We will take every precaution when working on your site but cannot be held responsible for problems which may include but not be limited to hosting and security certificate and domain name issues.
- We can’t guarantee that the functions contained in any web page templates or in the completed website will always be error-free, and so we can’t be liable to you or any third party for damages, including lost profits, lost earnings or other incidental, consequential or special damages arising out of the operation of or inability to operate this website and any other web pages, even if you have advised us of the possibilities of such damages.
When Our Work is Complete
For the security of your website and business, we’ll remind you to revoke all access at the conclusion of the project, but you will be responsible for making sure that is done and therefore we can’t be held responsible for any damages relating to unauthorised access to your website and hosting control panels after the project has been handed over to you.
We love to show our work, so we will display and link to your completed project as part of our portfolio unless you specifically request us not to.
Your Copyright Responsibilities
If you’ve provided materials for use in completing the work, please ensure that you have the legal right, approvals and authorisation to use them before making them available to us. When you do provide such content we’ll assume you have the appropriate permissions to use them.